Upcoming CSL in Session – Getting Past Symptoms to the Root of the Problem: Tools for Root Cause Analysis.

May 26 @ 1:00 pm MT

Join us on Wednesday May 26, 2021 from 1-2 PM MT for our next CSL in Session, Getting Past Symptoms to the Root of the Problem: Tools for Root Cause Analysis.

When you have a process problem to resolve, it’s important to be able to distinguish between symptoms and the problem. What’s more, to have any real hope for problem resolution, you need to be able to identify the root cause of the problem. In this interactive session, you will explore six simple tools to help you dive deeper and gather critical clues: Pareto charts, fishbone charts, is/is not analysis, scatter diagrams, problem concentration diagrams, and the five whys.

No registration is required for this webinar! The session is offered via Adobe Connect. You can access the classroom via the CSL in Session website listed below.

http://cslinsession.cvlsites.org 

Marisa Wood
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